Market Research & Customer Satisfaction Blog | MSR Group

The MSR Group Blog

See our thoughts on the current state and future of market research, including research methods and strategies, as well as our thoughts on customer satisfaction.

Social Media Can Be a Beneficial Medium for Employee Advocacy

The phrase “social media” doesn’t outwardly appear open to misinterpretation: The primary reason users use it is to socialize, even if it’s passively. But as social media continues to evolve, others might say social networks like Facebook, Twitter, Snapchat and Pinterest is more for entertainment, vehicles for users to get news, watch viral videos and…

Top 80 Pop Culture Trends in October

According to, there is always something trending.  Whether it be pop culture, new technology, personal life or business, everything changes. It always has and it always will. Being a market research firm, our customers expect us to keep up with what’s...

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