Omaha, Nebraska, August 21, 2013 – The MSR Group, a full-service market research company specializing in customer satisfaction measurement, announced today that it has been named to Inc. magazine’s annual Inc. 5000 ranking of America’s fastest-growing companies. This is the firm’s third time on the list, which is based on revenue growth over the past three years.
“Congratulations to all our employees and the clients they serve every day. Finding creative ways to use research to solve business problems has allowed us to help our clients to grow right alongside us,” says The MSR Group President and CEO Dick Worick.
The MSR Group conducts consumer and business-to-business research for companies across the U.S. Much of the firm’s growth is being driven by demand for its customer satisfaction measurement product, APECS®. Originally developed for the financial industry, APECS® has expanded to measure employee and call center satisfaction for a wide variety of businesses, fueling continued growth for The MSR Group.
The Inc. 5000 list represents the most comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. The 2013 Inc. 5000 list, including the complete profile for The MSR Group, can be found at www.inc.com/5000.
“The Inc. 5000 was harder to get into this year than ever in its history,” says Inc. Editor Eric Schurenberg. “These companies are as famous in their fields as household name companies simply by virtue of being great at what they do. They are the hidden champions of job growth and innovation, the real muscle of the American economy.”
About The MSR Group
The MSR Group is a nationally recognized full-service marketing research company. It has been rated one of the world’s top focus group facilities by an international survey of focus group moderators. In addition to providing unprecedented qualitative research, The MSR Group offers a wide range of quantitative methodologies, including the award winning APECS® Performance Monitor, a proven system to measure customer satisfaction and advocacy. For more information, visit www.the MSRgroup.com.