by Marketing | Oct 4, 2016 | News Releases
Omaha, NE – October 4, 2016 – The MSR Group (themsrgroup.wpengine.com), a leader in customer experience research within the retail banking sector, today announced it will recognize the superior customer experience performance of leading banks with The 2016 MSR Best in...
by Marketing | Sep 23, 2015 | News Releases
Omaha, NE – September 23, 2015 – The MSR Group (themsrgroup.wpengine.com), a top research firm that specializes in customer experience within the retail banking sector, today announced it will recognize the superior customer experience performance of...
by Marketing | Apr 21, 2014 | News Releases
Omaha, Nebraska, April 21, 2014 — The MSR Group today announced that 1st Source Bank is the recipient of its APECS® Customer Advocacy Award, Midwestern Region. This award is given to the client retail banking organization receiving the highest Net Advocacy Rating...
by Marketing | Apr 7, 2014 | News Releases
Omaha, Nebraska April 7, 2014 – The MSR Group today announced that Investors Bank is the recipient of its APECS® Customer Advocacy Award, Northeast Region. This award is given to the client retail banking organization receiving the highest Net Advocacy Rating (NAR®)...
by Marketing | Mar 11, 2014 | News Releases
Omaha, Nebraska March 11, 2014 – The MSR Group today announced that North Carolina-headquartered First Citizens Bank is the recipient of its APECS® Customer Advocacy Award, Southern Region for the second consecutive year. This award is given to the client retail...
by Marketing | Mar 6, 2014 | News Releases
Omaha, Nebraska, March 6, 2014 – The MSR Group today announced that Rabobank N.A. is the recipient of its 2013 APECS® Customer Advocacy Award, Western Region. This award is given to the client retail banking organization receiving the highest Net Advocacy Rating...
