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Our latest news:

Thomas Hatton Appointed New President and CEO at The MSR Group

September 5, 2017

Omaha, Nebraska   September 5, 2017 – The MSR Group announced the appointment of Thomas Hatton as new President and CEO. He assumed responsibilities on September 1st and will succeed Richard Worick, who will become Chairman and Founder.  As President and CEO, Hatton will direct all facets of the business – including business development, account management, information technology and new […]

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The MSR Group Announces New Position and Hire of Vice President, Energy Division

May 16, 2017

The MSR Group today announced that Cherie Carlson has been named to the newly-created position of Vice President Research, Energy Division. In her new role, she will have both business development and client service responsibilities. “Utility organizations are seeing a greater need to hear the voice of the customer when it comes to its service […]

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The MSR Group Announces Three New Hires To Support Growing Business

May 5, 2017

Omaha, Nebraska  – The MSR Group today announced it has hired three new employees due to recent growth with new clients and expanded services to current clients. These new team members, Karl Petersen, Joni Williams and Brandie Allen-Rezac bring a wealth of knowledge and experience to their respective areas of responsibility. Karl is the Director of Research Analytics and is tasked […]

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The MSR Group Recognizes 1st Source Bank with Highest Rating in Customer Advocacy for Midwestern Region

April 21, 2014

Omaha, Nebraska, April 21, 2014 — The MSR Group today announced that 1st Source Bank is the recipient of its APECS® Customer Advocacy Award, Midwestern Region. This award is given to the client retail banking organization receiving the highest Net Advocacy Rating (NAR®) among its customers within their respective region. To qualify as a recipient, […]

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The MSR Group Recognizes Investors Bank with Customer Advocacy Award for Northeast Region

April 7, 2014

Omaha, Nebraska April 7, 2014 – The MSR Group today announced that Investors Bank is the recipient of its APECS® Customer Advocacy Award, Northeast Region. This award is given to the client retail banking organization receiving the highest Net Advocacy Rating (NAR®) among its customers within their respective region. To qualify as a recipient, clients […]

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