The main landing page of each APECS™ Performance Monitor includes an Overall Score and Advocacy Rating Dashboard Meter 1. The meter feature provides an instant view of overall Net Advocacy Rating (NAR) and positive or negative trending. Below the Dashboard Meter is an Overall Score monitor 2. The arrow will be green if a branch’s overall score is trending up from the previous year and red if the branch is experiencing a downward trend. If the scores have not changed from the previous year, a blue horizontal arrow will appear.
The News and Notes Feature 3 allows a bank’s corporate office to communicate important information to APECS™ users.
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