The main landing page of each APECS® Performance Monitor includes an Overall Score and Advocacy Rating Dashboard Meter 1. The meter feature provides an instant view of overall Net Advocacy Rating (NAR®) and positive or negative trending. Below the Dashboard Meter is an Overall Score monitor 2. The arrow will be green if a branch’s overall score is trending up from the previous year and red if the branch is experiencing a downward trend. If the scores have not changed from the previous year, a blue horizontal arrow will appear.
The News and Notes Feature 3 allows a bank’s corporate office to communicate important information to APECS® users.
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